Update 6/16/2021: IF YOUR PUMP STOPPED WORKING TRY THIS FIRST BEFORE BUYING A NEW PUMP OR NEW FOUNTIAN. So the pump in my cats’ water fountain just stopped working when I went to change the water tank for my cats today. I always keep the tank clean for them every few days and actually scrub them to make sure everything is clean. I contacted Amazon about this issue and the only option is to return the item and pay a 20% restocking fee of about $6 for it. I debated on it and said I will decide later. I checked out the Veken water pump replacement and it’s $14-16 on Amazon. Someone mentioned in the review there that the pump can be taken apart and cleaned and that may help you get the pump to work again so I decided to give it a try.The plastic cover on the front and back of the pump came off pretty easily and the front part is where you can take off the other round cover and get to the little magnetic fan thing inside. I took the fan shaped thing out and I used a paper clip to clean inside the tunnel of the small fan thing and then after rinsing everything clean I put it back and plugged it in and it worked like a charm!!! Give this a try if your pump stopped, it may just be the calcium build up inside the fan thing.I’ve been searching for a drinking fountain for my cat for a while. I wanted to get one that has stainless steel top and have different spout options, and also affordable filters. This one fits the bill and all the things I’m looking for. I have this for a couple weeks now and it’s running well. The noise is very low if I don’t have the flower spout on it. With the flower spout on it gets a little loud at times but not so much that it would bother me. My cat likes to drink from it better without the flower top. I will see how this last :)